Shipping Policy

At Kites of the Harbor, we want your order to arrive safely and as quickly as possible. Please read our shipping policy below for all the details.

🚚 Free Shipping on All Orders

We are happy to offer FREE standard shipping on all orders — no minimum purchase required! We believe every child deserves the joy of play without any extra cost to you.

📦 Delivery Timeframe

All orders are delivered within 5 to 8 business days from the date of purchase. Once your order is placed and confirmed, our team will carefully pack and dispatch it as soon as possible.

📋 Order Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• You will receive a confirmation email with tracking information once your order has shipped.

📍 Shipping Coverage

We currently ship to addresses within the United States. Stay tuned as we continue to expand our shipping destinations!

📬 Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number so you can follow your package every step of the way.

⚠️ Delays & Issues

While we do our best to ensure timely delivery, please note that shipping times may occasionally be affected by factors outside our control, such as weather conditions, carrier delays, or peak holiday seasons. If your order is significantly delayed, please don’t hesitate to contact us.

📧 Contact Us

If you have any questions about your shipment, feel free to reach out to our customer support team. We’re always happy to help!